TexasWest Texas & Panhandle

Water Damage Restoration in Amarillo, TX

Water damage restoration in Amarillo, TX starts with one call. A pipe split in a Panhandle cold snap, a hail-damaged roof or storm water in the house: you’re routed to a local restoration team that serves your Amarillo ZIP code. Call DryRoute to get a local water damage team to your door.

All 14 Amarillo ZIPs coveredPotter CountyPanhandle winters
Talk to a Local Team (844) 468-2111
Amarillo, TX35.19° N · 101.85° W
HARD FREEZE · SPLIT PIPE
Coverage14 / 14Residential ZIPs
Older homes58%Built before 1980
Hard freezes~13 nightsNights at or below 20°F (model estimate)
Flood claims69NFIP claims since 2015 · moderate claim rate

Water in Your Amarillo Home Right Now?

Four steps before help arrives.

MIN 0–2Stop the waterClose the main shut-off, often in a meter box near the curb or alley, in the garage, or in the basement of some older homes
MIN 2–5Cut wet-area powerOnly from a dry spot
MIN 5–10Move and photographValuables up, damage on camera
NOWCall DryRouteGet drying started

What Happens When You Call DryRoute

You callTell DryRoute what happened and your Amarillo ZIP.
We route youTo a restoration team that works in your ZIP code.
Your local team takes overThey talk through the damage and set up next steps.

What Causes Water Damage in Amarillo

Amarillo has the coldest winters of any big Texas city, with about 71 freezing nights a year. Cold drives most of its water damage, followed by hail, sudden storm runoff and plumbing in its many older homes.

Frozen and burst pipesEvery winter

Amarillo averages about 13 nights a year at or below 20°F, the range where unprotected pipes split. Panhandle wind pulls heat out of exterior walls and garages. Winter Storm Uri in February 2021 burst pipes across the state. Burst pipe cleanup →

Hail and wind damageSeasonal

Late spring and summer thunderstorms in the Panhandle can drop large hail and bring damaging wind. Broken shingles, skylights and vents let rain soak attic insulation and ceilings. Ceiling water damage →

Storm runoff and playa lakesSeasonal

Amarillo is flat, and many neighborhoods drain to playa lakes. A slow-moving storm can fill them and the streets around them, and water can reach garages and homes. Floodwater is Category 3. Flood damage restoration →

Older plumbing and basementsEveryday

More than half of Amarillo’s homes were built before 1980. Aging supply lines and water heaters fail, and the older homes that have basements can take on water from leaks or storm seepage. Flooded basement cleanup →

Housing age

About 58% of homes in these ZIP codes were built before 1980, a mix of older and newer housing. In older homes, aging supply lines and drains add to the risk.

US Census Bureau, American Community Survey 2022 5-year estimates (table B25034).

Water Damage Services in Amarillo

Every service is available in all 14 Amarillo ZIP codes.

ServiceWhen Amarillo homeowners need itLearn more
Flood damage restorationStorm runoff and overflowing playa lakes reaching the houseFlood damage →
Emergency water removalStanding water from a split pipe, a water heater or a stormEmergency removal →
Ceiling water damage repairHail and wind-damaged roofs, attic leaks and melting snow at the eavesCeiling leaks →
Burst pipe cleanupCold snaps that split pipes in exterior walls, garages and crawl spacesBurst pipes →
Sewage cleanupSewer backups and toilet overflows, including in older basementsSewage cleanup →
Water damaged carpetWet carpet and pad after a burst pipe, a leak or storm waterWet carpet →

When Water Damage Happens in Amarillo

Amarillo’s rain comes mostly from May through August, when thunderstorms are most common. Winters are long by Texas standards: freezing nights run from about November into April, and hard freezes are most likely from December to February.

J
F
M
A
M
J
J
A
S
O
N
D
Freeze nights
21
15
6
2
7
19
Wetter months

Freeze nights (number shown = average nights at or below 32°F) and rain timing: Open-Meteo ERA5, 1991–2020, model estimate. Hurricane season: NOAA, June 1 – November 30, peak August–October.

Call DryRoute

Water in Your Amarillo Home Right Now?

Call DryRoute to get a local water damage team to your door.

Get Drying Started (844) 468-2111
  1. Call DryRoute and describe the damage
  2. Your call routes to a team in your ZIP
  3. They set up a visit if needed

Why the First 24–48 Hours Matter in Amarillo

Dry Panhandle air helps open surfaces dry, but water that soaks into subfloors, wall cavities and basement walls stays wet long enough to grow mold. Extraction and drying should start as early as possible.

Hour 1Water spreads into carpet, pad and drywall
Day 1Drywall softens, musty odor starts
Day 2Mold can begin (EPA: dry within 24–48 hours)
Day 3Wood swells, floors cup, doors stick
Week 1Replacement, not drying
Crews track drying with readings like MC 28% → 12% until materials hit dry targets.

When Amarillo Freezes

Texas freezes are rare but severe, because many pipes were never built for them.

FEBRUARY 2021 · WINTER STORM URIWhen Texas froze

Days of sub-freezing temperatures burst pipes in attics, exterior walls and garages across the state, including Amarillo. Many Texas homes run water lines where they were never meant to freeze.

Before a hard freeze

  1. Know where your main shut-off is and make sure it turns.
  2. Wrap pipes in the attic, garage and exterior walls; cover outdoor faucets.
  3. Open cabinet doors under sinks on outside walls.
  4. Keep heat on if you travel.
  5. If a pipe bursts: shut off the main, cut power to wet areas from a dry spot, then call.

Freeze prep: ready.gov/winter-weather. General guidance, not a guarantee against damage.

Amarillo ZIP Codes We Cover

All 14 residential ZIP codes with a Amarillo mailing address are covered, including some just outside city limits. Type yours to check.

/ZIPs covered
Type a Amarillo ZIP to check it.
CoveredNot covered yet

Who to Call in Amarillo

Some problems belong to the city or a utility, not a restoration company. Here’s who handles what.

Water main break or street floodingAmarillo City HallCall 806-378-3000
Water service and shut-offsCity of Amarillo Water UtilitiesCall 806-378-6824
Power out or unsafeXcel Energy (Southwestern Public Service)Use the outage number on your Xcel Energy bill or app
Flood and weather alertsAMAalerts (Amarillo Area Office of Emergency Management)Alerts and warnings on the official site
Water inside your homeDryRouteRouted to a restoration team in your ZIP · (844) 468-2111

Checked October 2026 on official sites: amarillo.gov. Numbers are shown only when published by that organization.

Winter Pipe Prep in Amarillo

Hard freezes come every winter, so plan before the first one
  • Insulate pipes in garages, crawl spaces and exterior walls, and cover outdoor faucets.
  • On the coldest nights, drip faucets on exterior walls and keep the heat on, even when you’re away.
  • If a pipe bursts, shut off the main valve and turn off power to wet areas only from a dry spot.

Winter weather preparation: Ready.gov (FEMA).

Amarillo Water Damage FAQ

Local answers about Amarillo water damage and what happens when you call.

Call Now
01Is my Amarillo ZIP code covered?

Yes. All 14 residential Amarillo ZIP codes are covered, from Wolflin and the older neighborhoods near downtown to Puckett and The Colonies in southwest Amarillo. Use the ZIP checker above to confirm yours, then call to be routed to a local team that serves your area.

02A pipe burst during a cold snap. What do I do first?

Shut off the main water valve, then turn off electricity to wet rooms only if you can reach the panel from a dry spot. Open faucets to drain the lines. Move valuables off wet floors. Then call to arrange water removal in Amarillo, because water spreads under flooring and into walls the longer it sits.

03Why does my Amarillo neighborhood flood near the playa lake?

Many parts of Amarillo drain to playa lakes, shallow basins with no outlet. In a long, heavy storm, they can rise over nearby streets and yards. If water is coming toward your home, stay out of it, move to higher ground and call once you are safe.

04Can hail cause water damage weeks after the storm?

Yes. Hail can crack shingles or loosen flashing without an obvious leak at first. The next storm then soaks attic insulation and shows up as a ceiling stain. Amarillo water damage from a slow roof leak often includes wet insulation and mold, so check your attic after a hail storm.

05Does insurance cover a burst pipe in Amarillo?

Sudden damage from a burst pipe is usually covered by a homeowners policy. Damage from a slow leak or a lack of heat may be excluded, and flooding from outside needs a separate flood policy. Check your own policy and deductible. General information, not insurance advice.

06Who will come to my Amarillo home?

A local water damage restoration team that works in your Amarillo ZIP code. They inspect the damage, walk you through the work and the price, and begin only once you approve. Calling DryRoute costs nothing.

Call DryRoute

Water in Your Amarillo Home Right Now?

Call DryRoute to get a local water damage team to your door.

Call Now (844) 468-2111
  1. Call DryRoute and describe the damage
  2. Your call routes to a team in your ZIP
  3. They set up a visit if needed
About this data

Freeze figures: Open-Meteo historical archive (ERA5), 1991–2020, city centre. Flood claims: FEMA OpenFEMA NFIP redacted claims, counted by reported ZIP. Coverage: DryRoute ZIP coverage. Home age: US Census Bureau, American Community Survey 2022 5-year (B25034), all covered ZCTAs combined. Claim rate compares flood claims per 1,000 homes across DryRoute’s 103 Texas cities.