DryRoute

Contact DryRoute

Contact DryRoute the way that fits your situation. If you have water damage right now, call. Your call is routed to a local water damage restoration team that serves your ZIP code.

  • Water damage now? — Call — forms are not for emergencies.
  • General questions? — Email us.
  • No cost to call — pricing comes from your local team.
Talk to a Local Team (844) 468-2111
ROUTED BY ZIP CODE

Which Number Do I Call?

Good to know

There is one number for water damage, and it is the same on every page. Do not fill out a form while water is spreading. Call, and your call is routed to a local restoration team that serves your ZIP code.

Call DryRoute

Water in Your Home Right Now?

Call DryRoute to get a local water damage team to your door.

Talk to a Local Team (844) 468-2111
  1. Call and describe the damage
  2. Your call routes to a team in your ZIP
  3. They set up a visit if needed

Which Option Is Right for You

Pick the contact method that matches what you need.

Your situationBest optionWhy
Active water damageCall (844) 468-2111Your call is routed to a local team that serves your ZIP.
Question about the site or a guideEmail support@getdryroute.comWe read every message.
Business or partnership inquiryEmail support@getdryroute.comGoes straight to the right inbox.
Question about work already doneYour local team directlyThey handled the job and set the price.

Email

Prefer email? Write to us at support@getdryroute.com. We read every message.

Best forPartnership inquiries, media questions and detailed feedback.
Not forEmergencies. Call (844) 468-2111 if water is in your home now.
Include detailsYour name, ZIP code and the page or topic you are writing about help us give a useful reply.

What Happens After You Call

Calling is simple. Here is what to expect.

1
You call DryRouteDial (844) 468-2111 when you find water damage.
2
We check your ZIP codeWe find a local team in our network that serves your area.
3
Your local team answersThat local water damage restoration team talks through your damage.
4
Your local team takes overThey set up next steps and explain how they price.
5
You decideYou are never required to hire your local team, so ask questions until you are comfortable.

Learn more on how it works.

What to Have Ready

A few details help your local team understand your situation.

Your ZIP codeFor the property with the damage.
The water source, such as a pipe, appliance, roof or sewer.
Which rooms are wetAnd roughly how long.
Safety concernsLike water near outlets or a sagging ceiling.
Insurance detailsIf you plan to file a claim.
Your availabilitySo your local team can plan a visit that works for you.
A safe callback numberIn case the call drops or you have to leave the house.
Call DryRoute

Water in Your Home Right Now?

Call DryRoute to get a local water damage team to your door.

Get Drying Started (844) 468-2111
  1. Call and describe the damage
  2. Your call routes to a team in your ZIP
  3. They set up a visit if needed

Questions About a Local Team

For questions about a job, start with the local team that did the work.

Contact your local team directlyAbout scheduling, pricing, invoices or work quality.
Ask for paperworkSuch as moisture logs, photos and itemized bills.
Keep recordsOf names, dates and what was agreed.
Ask questions in writingIf a bill or change in scope is unclear, so you both have the same record.
Let DryRoute know tooIf you had a serious problem. Email support@getdryroute.com so we can review it.

Feedback and Complaints

Your feedback helps us keep the network useful and honest.

Describe what happenedInclude the date of your call and your ZIP code.
Be specificDescribe the issue and what you expected.
We review every reportWe use feedback to improve the network.
We do not settle disputesBetween you and a local team, but we take reports seriously.
Share good experiences tooHearing what worked helps us understand what callers value.

Provider Partnership Inquiries

Run a water damage restoration business? You may be a fit for the network.

Serve residential customersWith water removal, drying and cleanup.
Answer calls liveDuring the hours you choose to receive them.
Define your service areaBy ZIP code.
Handle the work yourselfWith your own crew, equipment and pricing, since DryRoute only routes calls.
Email support@getdryroute.comWith your business name, website and the areas you serve.

Privacy

We respect your information. Calls may be recorded by DryRoute’s call network or by your local team that answers, for quality and billing. Details you share are passed to your local team that takes your call.

Read the fullprivacy policy.
See how referrals workIn our advertising disclosure.
Ask about your dataBy email, including copies or deletion of call records tied to your phone number.

Services

Common reasons people call DryRoute.

Water damage cleanup Read more →
Emergency water removal Read more →
Burst pipe water damage Read more →
Flooded basement cleanup Read more →
Sewage cleanup Read more →

Guides

Helpful reading before or after you call.

What to do after water damage Read more →
Does homeowners insurance cover water damage? Read more →
Water damage restoration cost Read more →
All guides Read more →

Frequently Asked Questions

Straight answers before you call.

Call Now
01What is the best way to get water damage help now?

Call DryRoute. A phone call is the most direct way to reach a local water damage restoration team that serves your ZIP code. Forms and email are fine for general questions, but they are not the right choice when water is still spreading.

02Will DryRoute send someone to my home?

DryRoute does not send anyone; we connect your call to a local restoration team. That team decides whether and when to visit, and they explain their own pricing. Ask them directly about timing while you are on the call.

03I had a problem with a local team. Who do I contact?

Contact your local team first, since they did the work and set the price. If you cannot resolve it, email us at support@getdryroute.com with your call date and ZIP code. We review every report and use it to improve the network.

04How do I ask for my data to be deleted?

Email your request to support@getdryroute.com. Include the phone number you called from. Our privacy policy explains what we collect, who receives it and how deletion requests are handled.

05Can my company join the DryRoute network?

If you run a residential water damage restoration business, email us with your business name, website and the ZIP codes you serve. We will review your details and follow up about whether there is a fit in your area.

Call now

Water in Your Home Right Now?

Every hour counts when water soaks in. Call DryRoute. Your call is routed to a local water damage restoration team that serves your ZIP code.

Call Now (844) 468-2111
  1. Call and describe the damage
  2. Your call routes to a team in your ZIP
  3. They set up a visit if needed