TexasCentral Texas & Hill Country

Water Damage Restoration in Austin, TX

Creek flooding, a slab leak or a pipe that burst in a freeze? One call to DryRoute routes you to a local restoration team that serves your Austin ZIP code, for water removal, drying and cleanup.

46 of 47 Austin ZIPs coveredTravis CountyHill Country flash floods
Talk to a Local Team (844) 468-2111
Austin, TX30.30° N · 97.77° W
TURN AROUNDDON’T DROWNLOW-WATER CROSSING
Coverage46 / 47Residential ZIPs
Older homes28%Built before 1980
Freeze nights~8 a yearNights at or below 32°F (model estimate)
Flood claims846NFIP claims since 2015 · moderate claim rate
Wettest monthMayFrom monthly precipitation data; fall is a second wet season

Water in Your Austin Home Right Now?

Four steps before help arrives.

MIN 0–2Stop the waterClose the main shut-off, often in a meter box near the curb or sidewalk, or on a valve where the line enters the house
MIN 2–5Cut wet-area powerOnly from a dry spot
MIN 5–10Move and photographValuables up, damage on camera
NOWCall DryRouteGet drying started

What Happens When You Call DryRoute

You callTell DryRoute what happened and your Austin ZIP.
We route youTo a restoration team that works in your ZIP code.
Your local team takes overThey talk through the damage and set up next steps.

What Causes Water Damage in Austin

Austin sits where the Hill Country meets the prairie, and its creeks drain steep, rocky ground. Heavy rain can turn them into torrents within hours. Between storms, slab leaks and plumbing failures do most of the damage.

Creek and flash floodingHigh

Onion Creek, Shoal Creek, Walnut Creek and Bull Creek can rise quickly in heavy rain. The Onion Creek floods of 2013 and 2015 flooded homes in Southeast Austin. Floodwater is Category 3. Flood damage restoration →

Slab and plumbing leaksEveryday

Clay soils east of I-35 shrink and swell with drought and rain, stressing lines under slab foundations. Water heaters, washer hoses and AC condensate lines cause many everyday leaks across the city. Water damage cleanup →

Frozen pipes and ice stormsRare but severe

Austin averages about 8 freezing nights a year, so pipes in attics and outside walls are often unprotected. Winter Storm Uri in February 2021 burst pipes citywide, and the February 2023 ice storm brought limbs down onto roofs. Burst pipe cleanup →

Hail and roof leaksSeasonal

Spring thunderstorms can bring hail and wind that damage shingles and flashing. Large trees in older neighborhoods add the risk of limbs puncturing a roof in a storm. Ceiling water damage →

Housing age

Only about 28% of homes in these ZIP codes were built before 1980, so much of the housing is newer. Even newer homes see supply-line, water heater and appliance failures.

US Census Bureau, American Community Survey 2022 5-year estimates (table B25034).

Water Damage Services in Austin

Every service is available in 46 Austin ZIP codes.

ServiceWhen Austin homeowners need itLearn more
Flood damage restorationCreek flooding and runoff entering at ground level after heavy rainFlood damage →
Emergency water removalStanding water from a flash flood, a slab leak or a failed water heaterEmergency removal →
Ceiling water damage repairHail and storm-damaged roofs, fallen limbs, attic AC drain linesCeiling leaks →
Burst pipe cleanupHard freezes that split attic, garage and exterior wall pipesBurst pipes →
Sewage cleanupSewer backups and toilet overflows during heavy stormsSewage cleanup →
Water damaged carpetWet carpet and pad after a leak, a flood or a burst pipeWet carpet →

When Water Damage Happens in Austin

Late spring, especially May, brings the heaviest rain, and fall is a second wet season. July and August are usually the driest months. Freezes are uncommon and mostly fall between December and February.

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Freeze nights (number shown = average nights at or below 32°F) and rain timing: Open-Meteo ERA5, 1991–2020, model estimate. Hurricane season: NOAA, June 1 – November 30, peak August–October.

Call DryRoute

Water in Your Austin Home Right Now?

Call DryRoute to get a local water damage team to your door.

Get Drying Started (844) 468-2111
  1. Call DryRoute and describe the damage
  2. Your call routes to a team in your ZIP
  3. They set up a visit if needed

Why the First 24–48 Hours Matter in Austin

After a flood or leak, Austin’s summer heat and humidity help mold take hold on wet drywall and carpet pad. Getting materials dry early limits how much has to be removed.

Hour 1Water spreads into carpet, pad and drywall
Day 1Drywall softens, musty odor starts
Day 2Mold can begin (EPA: dry within 24–48 hours)
Day 3Wood swells, floors cup, doors stick
Week 1Replacement, not drying
Crews track drying with readings like MC 28% → 12% until materials hit dry targets.

When Austin Freezes

Texas freezes are rare but severe, because many pipes were never built for them.

FEBRUARY 2021 · WINTER STORM URIWhen Texas froze

Days of sub-freezing temperatures burst pipes in attics, exterior walls and garages across the state, including Austin. Many Texas homes run water lines where they were never meant to freeze.

Before a hard freeze

  1. Know where your main shut-off is and make sure it turns.
  2. Wrap pipes in the attic, garage and exterior walls; cover outdoor faucets.
  3. Open cabinet doors under sinks on outside walls.
  4. Keep heat on if you travel.
  5. If a pipe bursts: shut off the main, cut power to wet areas from a dry spot, then call.

Freeze prep: ready.gov/winter-weather. General guidance, not a guarantee against damage.

Flash Flood Alley Safety

Creeks here rise quickly after heavy rain.

Never drive into a flooded crossing

Central Texas is known as Flash Flood Alley. Creeks can rise in minutes and low-water crossings flood first.

  • Turn around at any water over the road. You can’t see the depth or whether the road is gone.
  • A foot of moving water can float a car (NWS).
  • Stay out of flooded rooms too: floodwater is Category 3 and can hide live wiring.

Source: National Weather Service, “Turn Around Don’t Drown”.

Austin ZIP Codes We Cover

46 of 47 residential ZIP codes with a Austin mailing address are covered, including some just outside city limits. Type yours to check.

/ZIPs covered
Type a Austin ZIP to check it.
CoveredNot covered yet

Who to Call in Austin

Some problems belong to the city or a utility, not a restoration company. Here’s who handles what.

Water main break or street floodingAustin 3-1-1Call 3-1-1 or 512-974-2000
Water service and shut-offsAustin Water (Austin Water Dispatch)Call 512-972-1000
Power out or unsafeAustin EnergyOutages: 512‑322‑9100
Flood and weather alertsATXfloodsAlerts and warnings on the official site
Water inside your homeDryRouteRouted to a restoration team in your ZIP · (844) 468-2111

Checked October 2026 on official sites: austintexas.gov, coautilities.com. Numbers are shown only when published by that organization.

Flood Insurance in Austin: Check Before It Rains

Homeowners policies don’t cover rising water
  • Creek overflow and flash flooding need a separate flood policy through the NFIP or a private insurer.
  • Homes outside mapped high-risk flood zones can still flood, so don’t rely on the map alone.
  • New NFIP policies usually take 30 days to start, so buy coverage well before storm season.

Flood insurance facts: FloodSmart.gov (FEMA). Low-water crossing closures: ATXfloods.com (City of Austin). General information, not insurance advice.

Austin Water Damage FAQ

Local answers about Austin water damage and what happens when you call.

Call Now
01Is my Austin ZIP code covered?

Yes. All 46 residential Austin ZIP codes are covered, from Hyde Park, Mueller and East Austin to Travis Heights, Tarrytown and Circle C. Use the ZIP checker above to confirm yours, then call to be routed to a local team that works in your area.

02How do I know if roads near me are flooded?

The City of Austin lists closed low-water crossings at ATXfloods.com. If a road is barricaded or water covers it, turn around. Twelve inches of moving water can carry away most cars. If water is entering your home, move to higher ground, stay out of the water and call once you are safe.

03Do pipes freeze in Austin?

Occasionally, and the damage can be widespread when they do. Austin averages about 8 freezing nights a year, so attic and exterior pipes are often unprotected. Before a hard freeze, cover outdoor faucets, drip indoor faucets and know where your main shut-off is. Winter Storm Uri in 2021 burst pipes across the city.

04What are signs of a slab leak in an Austin home?

Look for an unexplained jump in your water bill, a meter that moves while every fixture is off, warm or damp areas on the floor, and the sound of running water. A plumber locates and fixes the leak. A restoration team then dries the slab, flooring and walls it soaked.

05Is flash flood damage covered by homeowners insurance?

Usually not. Floodwater from creeks, runoff or overflowing streets typically requires a separate flood policy from the NFIP or a private insurer. Sudden indoor leaks, such as a burst pipe, are usually covered by homeowners insurance. Check your policy’s exclusions before storm season. General information, not insurance advice.

06Who will come to my Austin home?

A local restoration team that serves your Austin ZIP code. They assess the damage, explain the plan and the price before starting, and handle the work once you agree. Ask any questions before they begin. There’s no cost to call DryRoute.

Call DryRoute

Water in Your Austin Home Right Now?

Call DryRoute to get a local water damage team to your door.

Call Now (844) 468-2111
  1. Call DryRoute and describe the damage
  2. Your call routes to a team in your ZIP
  3. They set up a visit if needed
About this data

Freeze figures: Open-Meteo historical archive (ERA5), 1991–2020, city centre. Flood claims: FEMA OpenFEMA NFIP redacted claims, counted by reported ZIP. Coverage: DryRoute ZIP coverage. Home age: US Census Bureau, American Community Survey 2022 5-year (B25034), all covered ZCTAs combined. Claim rate compares flood claims per 1,000 homes across DryRoute’s 103 Texas cities.