TexasCentral Texas & Hill Country

Water Damage Restoration in San Antonio, TX

Flash flooding, a leaking slab or a burst pipe? One call to DryRoute routes you to a local restoration team that covers your San Antonio ZIP code, for water removal, drying and cleanup.

63 of 64 San Antonio ZIPs coveredBexar CountyFlash Flood Alley
Talk to a Local Team (844) 468-2111
San Antonio, TX29.47° N · 98.51° W
TURN AROUNDDON’T DROWNLOW-WATER CROSSING
Coverage63 / 64Residential ZIPs
Older homes40%Built before 1980
Freeze nights~5 a yearNights at or below 32°F (model estimate)
Flood claims334NFIP claims since 2015 · moderate claim rate

Water in Your San Antonio Home Right Now?

Four steps before help arrives.

MIN 0–2Stop the waterClose the main shut-off, often in a meter box near the curb, or on a valve where the water line enters the house, sometimes in the garage
MIN 2–5Cut wet-area powerOnly from a dry spot
MIN 5–10Move and photographValuables up, damage on camera
NOWCall DryRouteGet drying started

What Happens When You Call DryRoute

You callTell DryRoute what happened and your San Antonio ZIP.
We route youTo a restoration team that works in your ZIP code.
Your local team takes overThey talk through the damage and set up next steps.

What Causes Water Damage in San Antonio

San Antonio is dry much of the year, then heavy storms drop rain on thin soil and limestone that can’t absorb it. Creeks rise, low-water crossings flood, and between storms plumbing leaks do the steady damage.

Flash floodingHigh

Central Texas is known as Flash Flood Alley. Salado Creek, Leon Creek and other drainage channels can rise in a single storm, and low-water crossings flood quickly. Floodwater that enters a home is Category 3. Flood damage restoration →

Slab and plumbing leaksEveryday

Most homes sit on concrete slabs, and clay soils in many parts of the city swell and shrink between wet and dry spells. That movement stresses water lines under the slab. A warm spot on the floor or a running meter can be the first sign. Water damage cleanup →

Hail and storm roof leaksModerate

Spring thunderstorms bring hail and wind that crack shingles and lift flashing. The leak may not show until the next rain, when stains appear on the ceiling. Ceiling water damage →

Frozen pipesRare but severe

San Antonio averages only about 5 freezing nights a year, so outdoor and attic pipes often have no insulation. Winter Storm Uri in February 2021 burst pipes and strained the water system across the city. Burst pipe cleanup →

Housing age

About 40% of homes in these ZIP codes were built before 1980, a mix of older and newer housing. In older homes, aging supply lines and drains add to the risk.

US Census Bureau, American Community Survey 2022 5-year estimates (table B25034).

Water Damage Services in San Antonio

Every service is available in 63 San Antonio ZIP codes.

ServiceWhen San Antonio homeowners need itLearn more
Flood damage restorationCreek and street flooding, water entering through doors and low pointsFlood damage →
Emergency water removalStanding water from a flash flood, a slab leak or a failed water heaterEmergency removal →
Ceiling water damage repairHail-damaged roofs, attic water heaters and AC condensate linesCeiling leaks →
Burst pipe cleanupRare hard freezes that split exposed outdoor and attic pipesBurst pipes →
Sewage cleanupSewer backups and toilet overflows during heavy stormsSewage cleanup →
Water damaged carpetWet carpet and pad after a leak, a slab failure or a floodWet carpet →

When Water Damage Happens in San Antonio

Spring and fall storms bring the wettest months, with May standing out, while summers run hot and drier. Freezes are uncommon and mostly fall in December and January. Hurricane season runs June 1 to November 30.

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Freeze nights (number shown = average nights at or below 32°F) and rain timing: Open-Meteo ERA5, 1991–2020, model estimate. Hurricane season: NOAA, June 1 – November 30, peak August–October.

Call DryRoute

Water in Your San Antonio Home Right Now?

Call DryRoute to get a local water damage team to your door.

Get Drying Started (844) 468-2111
  1. Call DryRoute and describe the damage
  2. Your call routes to a team in your ZIP
  3. They set up a visit if needed

Why the First 24–48 Hours Matter in San Antonio

San Antonio’s heat makes surfaces look dry early, but water trapped under flooring, in wall cavities and beneath cabinets stays wet much longer. That hidden moisture is where mold starts.

Hour 1Water spreads into carpet, pad and drywall
Day 1Drywall softens, musty odor starts
Day 2Mold can begin (EPA: dry within 24–48 hours)
Day 3Wood swells, floors cup, doors stick
Week 1Replacement, not drying
Crews track drying with readings like MC 28% → 12% until materials hit dry targets.

When San Antonio Freezes

Texas freezes are rare but severe, because many pipes were never built for them.

FEBRUARY 2021 · WINTER STORM URIWhen Texas froze

Days of sub-freezing temperatures burst pipes in attics, exterior walls and garages across the state, including San Antonio. Many Texas homes run water lines where they were never meant to freeze.

Before a hard freeze

  1. Know where your main shut-off is and make sure it turns.
  2. Wrap pipes in the attic, garage and exterior walls; cover outdoor faucets.
  3. Open cabinet doors under sinks on outside walls.
  4. Keep heat on if you travel.
  5. If a pipe bursts: shut off the main, cut power to wet areas from a dry spot, then call.

Freeze prep: ready.gov/winter-weather. General guidance, not a guarantee against damage.

Flash Flood Alley Safety

Creeks here rise quickly after heavy rain.

Never drive into a flooded crossing

Central Texas is known as Flash Flood Alley. Creeks can rise in minutes and low-water crossings flood first.

  • Turn around at any water over the road. You can’t see the depth or whether the road is gone.
  • A foot of moving water can float a car (NWS).
  • Stay out of flooded rooms too: floodwater is Category 3 and can hide live wiring.

Source: National Weather Service, “Turn Around Don’t Drown”.

San Antonio ZIP Codes We Cover

63 of 64 residential ZIP codes with a San Antonio mailing address are covered, including some just outside city limits. Type yours to check.

/ZIPs covered
Type a San Antonio ZIP to check it.
CoveredNot covered yet

Who to Call in San Antonio

Some problems belong to the city or a utility, not a restoration company. Here’s who handles what.

Water main break or street floodingSan Antonio 311Call 3-1-1 or 210-207-6000
Water service and shut-offsSan Antonio Water System (SAWS)Call 210-704-SAWS (7297)
Power out or unsafeCPS EnergyOutages: (210) 353-HELP (4357)
Flood and weather alertsAlertSA / Regional Emergency Alert Network (REAN)Alerts and warnings on the official site
Water inside your homeDryRouteRouted to a restoration team in your ZIP · (844) 468-2111

Checked October 2026 on official sites: bexar.org, cpsenergy.com, sa.gov, saws.org. Numbers are shown only when published by that organization.

Turn Around, Don’t Drown in San Antonio

Never drive into a flooded road
  • Twelve inches of moving water can carry away most cars, and six inches can knock an adult off their feet.
  • Obey barricades at low-water crossings. Water is often deeper than it looks, and the road underneath may be washed out.
  • Standard homeowners policies usually exclude flooding. A separate flood policy typically takes 30 days to start.

Flood safety: National Weather Service. Flood insurance: FloodSmart.gov (FEMA). General information, not insurance advice.

San Antonio Water Damage FAQ

Local answers about San Antonio water damage and what happens when you call.

Call Now
01Is my San Antonio ZIP code covered?

Yes. All 63 residential San Antonio ZIP codes are covered, including King William, Monte Vista, the Medical Center area and Stone Oak. Enter your ZIP in the checker above to confirm, then call and you’ll be routed to a local team that works in your part of the city.

02Who do I call about a water main break or a flooded street?

Contact San Antonio Water System (SAWS) for water main breaks, and report street flooding or drainage problems to San Antonio 311. If water has reached the inside of your home, get to a safe place first, then call DryRoute to reach a restoration team. Never drive through a flooded crossing.

03How do I know if I have a slab leak?

Common signs are a water bill that jumps without explanation, a meter that keeps moving with every tap off, warm or damp spots on the floor, and the sound of running water. A plumber can locate and repair the leak. A restoration team dries and cleans up the damage it caused.

04Do pipes freeze in San Antonio?

Not often, which is why it hurts when they do. The city averages about 5 freezing nights a year, so many outdoor and attic pipes are unprotected. During Winter Storm Uri in February 2021, pipes burst in homes across the city. On hard-freeze nights, cover outdoor faucets and drip indoor ones.

05Does my homeowners policy cover flash flood damage?

Usually not. Water that rises from outside, including flash floods and overflowing creeks, typically needs a separate flood policy through the NFIP or a private insurer. Sudden indoor leaks, like a burst pipe, are usually covered by homeowners insurance. Check your own policy for details. General information, not insurance advice.

06Who will come to my San Antonio home?

A local restoration team that serves your San Antonio ZIP code. They look at the damage, tell you what work is needed and what it will cost before they begin, and then handle it. If anything is unclear, ask before you agree. There is no charge for calling DryRoute.

Call DryRoute

Water in Your San Antonio Home Right Now?

Call DryRoute to get a local water damage team to your door.

Call Now (844) 468-2111
  1. Call DryRoute and describe the damage
  2. Your call routes to a team in your ZIP
  3. They set up a visit if needed
About this data

Freeze figures: Open-Meteo historical archive (ERA5), 1991–2020, city centre. Flood claims: FEMA OpenFEMA NFIP redacted claims, counted by reported ZIP. Coverage: DryRoute ZIP coverage. Home age: US Census Bureau, American Community Survey 2022 5-year (B25034), all covered ZCTAs combined. Claim rate compares flood claims per 1,000 homes across DryRoute’s 103 Texas cities.